Added by Shalu T S almost 2 years ago. Updated almost 2 years ago.
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Description
Resolve issue with in-app chat: Driver and Rider can chat after trip cancellation
Especially cancelling trip by Rider.
Related issues
New Issue
1. Message is not received to the driver app between the trip. The message is not showing as a push notification but is in the message when it opens manually.
Step: Request a trip >> Accept from the driver app and start the trip >> Send message from the rider >> Check the message push in the driver app.
Updated by Sreedevi K S
After examining the case, it appears that the push notification isn't displaying after trip acceptance due to the "isCancelled" parameter in the Android code. This parameter, retrieved from incoming push notifications, determines whether a trip is canceled or not. Within the Android code, the status of "isCancelled" is checked, with its value being "NO" upon trip acceptance and driver arrival, but changing to "Yes" after the driver starts the trip by entering the pin number. This discrepancy is managed from the backend, necessitating backend support to address the aforementioned issue. Therefore, I am holding this matter open pending backend assistance for resolution.