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Bug #2729

Resolve issue with in-app chat: Driver and Rider can chat after trip cancellation

Added by Shalu T S almost 2 years ago. Updated almost 2 years ago.

Status:
New
Priority:
Normal
Assignee:
Target version:
-
Start date:
03/20/2024
Due date:
03/22/2024 (over 2 years late)
% Done:

100%

Estimated time:
Milestone:
Backlog
Branch name:

Description

Resolve issue with in-app chat: Driver and Rider can chat after trip cancellation

Especially cancelling trip by Rider.


Related issues

Related to Bug #2730: The message is not received to the driver app between the tripNewHebern Joseph04/03/2024

Actions
#1

Updated by Shalu T S almost 2 years ago

New Issue

1. Message is not received to the driver app between the trip. The message is not showing as a push notification but is in the message when it opens manually.
Step: Request a trip >> Accept from the driver app and start the trip >> Send message from the rider >> Check the message push in the driver app.

#2

Updated by Shalu T S almost 2 years ago

Updated by Sreedevi K S

After examining the case, it appears that the push notification isn't displaying after trip acceptance due to the "isCancelled" parameter in the Android code. This parameter, retrieved from incoming push notifications, determines whether a trip is canceled or not. Within the Android code, the status of "isCancelled" is checked, with its value being "NO" upon trip acceptance and driver arrival, but changing to "Yes" after the driver starts the trip by entering the pin number. This discrepancy is managed from the backend, necessitating backend support to address the aforementioned issue. Therefore, I am holding this matter open pending backend assistance for resolution.

#3

Updated by Shalu T S almost 2 years ago

  • Related to Bug #2730: The message is not received to the driver app between the trip added
#4

Updated by Shalu T S almost 2 years ago

Copied from Bug #2436

#5

Updated by Anupama P almost 2 years ago

  • Milestone deleted (Sprint 18 Tukxi Ride 2024 Apr 01 to Apr 31)
  • Milestone set to Sprint 19 Tukxi Ride 2024 May 01 to May 31
#6

Updated by Anupama P almost 2 years ago

  • Milestone deleted (Sprint 19 Tukxi Ride 2024 May 01 to May 31)
  • Milestone set to Backlog
#7

Updated by Anupama P almost 2 years ago

  • Assignee changed from Sreedevi K S to Anupama P

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